Aqpu privacy policy
Last Updated: 19 January 2026
This Privacy Policy applies to users of the Aqpu® mobile application and services. Aqpu (“We”, “Our”, “Aqpu” or , “The Company”) is the developer and the owner of all commercial rights to the application and services offered under the Aqpu® Brand.
Aqpu has updated this Privacy Policy to include information required under applicable data protection regulations - which may include, depending on your location, the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
We process your personal data to create and maintain your account, provide our services, and ensure the security and functionality of the Aqpu application.
We process your data based on the necessity to perform our contract with you (providing the service) and for our legitimate interests in improving and securing our service.
Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise these rights, please contact us using the email provided below.
The primary personal data we collect is your email address and name, which you provide when creating an account.
In order to provide the Service, your personal data may be transferred to and processed in countries or regions outside of the country or region where you are located. We take appropriate safeguards to protect your data during such transfers.
For any questions or requests regarding your personal data and this Privacy Policy, please contact us at: service@zjsckd.com
Aqpu processes your email address because you use it, along with your password, to sign in to your account. The legal ground for this processing is Aqpu’s legitimate interest in protecting the security of your account.
Aqpu also processes your email address to send you important information regarding your Aqpu app or account, such as critical safety notifications or material changes to this Privacy Policy. The name you provide is associated with your account profile. The legal ground for processing your email address and name for these purposes is Aqpu’s legitimate interest in communicating essential safety information, app or account updates, or material policy changes to you.
Aqpu may process your email address to send you marketing communications about Aqpu products and apps, based on our legitimate interest in promoting our services. You have full control over whether you receive these communications. If you do not wish to receive them, you can inform us at any time by contacting us via the email address provided in the “Contact Us” section, and we will cease sending them immediately.
Aqpu also processes your email address to identify your account when you interact with our customer support. The legal ground for this processing is our legitimate interest in providing effective customer support.
We process this information to help identify and resolve errors or app-related issues. The legal ground for processing this information for this purpose is Aqpu’s legitimate interest in resolving technical issues and providing quality support.
When you interact with our customer support representatives via email, we collect personal data, such as your name, email address, and details of the inquiry. We may also create logs that are useful in diagnosing app performance-related issues and capture information relating to the support request. To improve customer service, we may analyze any feedback provided to us. With your consent, our customer support representatives may, if appropriate, access your Aqpu account to help troubleshoot and resolve your issue.
We use this information to provide you with customer and product support, and to monitor and improve the quality of support we provide. The legal ground for this processing is Aqpu’s legitimate interest in delivering quality support.
When you use the Aqpu app, with your consent, the app may collect and process data such as your device's location, the time and date of certain events, and diagnostic information to provide core app functionality and improve your experience. Any sharing of aggregated, non-personally identifiable data with third parties for purposes such as service enhancement will be clearly communicated to you, and will only be done with your explicit consent.
This aggregated data is used to enhance the quality of our app and services. The legal ground for processing this data for this purpose is consent, which you may manage within the app settings.
If you make a purchase through the Aqpu app, we may collect your name, email address, and transaction details to process your order. We do not directly process or store your complete payment card information. Payment processing is handled by secure third-party payment service providers.
We collect your name, mailing address and telephone number so we can process your order and fulfill your purchase. The legal ground for processing your name, mailing address and telephone number for these purposes is performance of a contract. We also process your personal data as part of our fraud detection processes. The legal ground for processing your personal data for that purpose is our legitimate interest in protecting Aqpu and our customers from attempts to engage in fraudulent transactions.
Aqpu-friends is a feature available on Aqpu devices that enables you to send a link to people of your choice that allows them to see the real-time location of your device. Because anyone with access to the link will be able to see the real-time location of your Aqpu device, you should use caution in determining to whom you want to send the link and be sure that you trust them to not send the link to others whom you do not want to be able to view the location of your Aqpu device.
Aqpu uses cloud services from third parties to assist in sending emails. Those services track the activities associated with these emails, such as whether they were opened, whether links in the emails were clicked on, and whether purchases were made following clicks on those links. Aqpu uses this data to analyze the level of engagement with its emails. Aqpu uses third-party service providers to ship purchased products to customers and to help us better understand our customers needs.
We may disclose personal data about you to others: (a) if we have your valid consent to do so; (b) to comply with a valid subpoena, legal order, court order, legal process, or other legal obligation; (c) to enforce any of our terms and conditions or policies; or (d) as necessary to pursue available legal remedies or defend legal claims. We may also transfer your personal data to an affiliate, a subsidiary or a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of Aqpu’s business, assets or stock, including, without limitation, in connection with any bankruptcy or similar proceeding, provided that any such entity that we transfer personal data to will not be permitted to process your personal data other than as described in this Privacy Policy without providing you notice and, if required by applicable laws, obtaining your consent.
Aqpu provides global services. To offer you our products, apps, and services, and when necessary, we may transfer your personal data to our servers located overseas for processing in compliance with laws and regulations. We consistently implement stringent technical and organizational measures to protect the security of your personal data.
All Aqpu entities or service providers that process your personal data are required to follow the privacy practices and security requirements set forth in this Privacy Statement.
We also collect data from users about their usage of Aqpu mobile apps. The types of analytical information that are collected include the date and time the app accesses our servers, app version, the location of the device, language setting, what information and files have been downloaded to the app, user behavior (e.g., features used, frequency of use), device state information, device model, hardware and operating system information, and information relating to how the app functions. Aqpu uses this data to improve the quality and functionality of our mobile apps, to develop and market products and features that best serve you and other users; and to help identify and fix app stability issues and other usability problems as quickly as possible.
The legal ground for processing this analytical information is our legitimate interest in understanding how our customers interact with our products and apps so we can enhance the user experience and functionality of our products and apps.
Aqpu uses software tools to analyze and monitor the performance of our apps. To provide such services, our app receives basic request information, including IP address, necessary to detect and diagnose anomalous errors and response times.
The Aqpu device is not intended to be purchased by anyone under the age of 13 years old. When a parent and or legal guardian purchases a device for use by a child and to locate a child the parent is acknowledging that any personal information transmitted to Aqpu is solely the parents and not that of a child under the age of 13. We do not knowingly collect personal information from children under 13 years of age. We do not collect personally identifying information on our app such as name or address from anyone under or over 13 years of age. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from a child under age 13, please contact us through support.
We may update this Privacy Policy from time to time as we add new products and apps, as we improve our current offerings and as technologies and laws change. You can determine when this Privacy Policy was last revised by referring to the "Last updated" legend at the top of this page. Any changes will become effective upon our posting of the revised Privacy Policy.
We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent. This notice will be provided by email or by posting notice of the changes on the Aqpu websites and apps that link to this Privacy Policy.
We will retain your personal data as long as your Aqpu account is considered to be active. In addition, see below under "Your Rights" for a description of your right of erasure.
As the data controller, Aqpu is responsible for processing personal data collected through the Aqpu App. If you have any questions about this Privacy Policy or the processing of your personal data, please contact us via email at: service@zjsckd.com.
By using the Service or providing Personal Information (as defined in the Privacy Policy) to us, you agree that we may communicate with you electronically regarding security, privacy, administrative issues relating to your use of the Service as well as marketing information about Aqpu products, promotions, and apps. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Service or sending an email to you if we have your email address. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please contact us via email at: service@zjsckd.com.
If you have any questions, concerns, or requests regarding how we process your personal data, please contact us via email at: service@zjsckd.com. We have dedicated personnel to handle your inquiries.
If you have any questions regarding our data protection practices, please contact us via email at: service@zjsckd.com.
Depending on the applicable data protection laws in your jurisdiction, you may have certain rights regarding your personal data, including but not limited to rights to access, correct, delete, portability, and to restrict or object to the processing of your personal data.
To exercise your personal data rights related to your Aqpu account, please submit your request to: service@zjsckd.com. To ensure the security of your acscount and to effectively process your request, please be sure to include your account identification information (such as login email or device ID) in your email.